Information pursuant to EU Regulation 2016/679 (GDPR)
What types of data do we collect?
When you use our services, you accept that our company collects some of your personal data. This page is intended to tell you what data we collect, why and how we use it.
We deal with two types of data:
- data provided by the user
- data we collect automatically
Data provided by the user
When you register on the mqlsuite.com site, we ask you for some personal data that you need to be able to use our support service.
These are, for example, the data we ask you:
Third party data
If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to its processing in the manner described in this statement.
Data of minors under the age of 16
If you are under the age of 16 you cannot provide us with any personal data you cannot register / buy on mqlsuite.com, and in any case we do not assume responsibility for any false statements you provide. If we become aware of the existence of untrue statements, we will proceed with the immediate cancellation of any personal data acquired.
Data we collect automatically
We collect the following data through the services you use:
- technical data: for example IP address, browser type, information on your computer, data relating to the current (approximate) position of the instrument you are using
- data collected using cookies or similar technologies: for more information, please visit the Cookies section.
How do we use the collected data?
We use the data collected to offer you our service every day, to inform you about our commercial activities or to offer you a more personalized service in line with your interests.
To guarantee you access to our services and improve their delivery
We use your data to guarantee you access to our services and their provision, including:
- registration and creation of the area reserved for support
- viewing of explanatory videos
- communications related to the provision of the service
These treatments are necessary to correctly provide mqlsuite.com services to the users who join them.
We also use your data to ensure a better service and implement it, through the following treatments:
assistance via mail service, support system
data analysis in aggregate form
activities of an administrative, financial or accounting nature, such as those relating to the purchase of optional paid services and any credit recovery
market research, optional surveys and surveys of the degree of user satisfaction
These treatments are based on the Data Controller’s legitimate interest in improving the service and its implementation and you can object, in the cases provided for by law, at any time.
To inform you about our business activities
We use the data collected, if you have expressly given your consent, to inform you about promotional activities that may interest you.
In particular we use them for:
- communicate promotional, commercial and advertising activities on mqlsuite.com events, initiatives or partnerships, by e-mail
- carry out analysis and reporting activities connected to promotional communication systems, such as detecting the number of open e-mails, clicks made on the links present in the communication, the type of device used to read the communication and related operating system or the list of unsubscribed from the newsletter.
To offer you a personalized service
We process the collected data, if you have expressly given us your consent, to analyze your habits or consumption choices in order to offer you an increasingly personalized service in line with your interests and to improve our commercial offer. In any case, these analyzes are not related to an automated decision-making process.
Is the provision of data mandatory?
The provision of personal data is mandatory only for the processing necessary for the provision of the services offered by mqlsuite.com and therefore any purchase (any refusal for the purpose of providing the service makes it impossible to use the service itself); it is optional for promotional and profiling purposes and any refusal to give consent has no negative consequences on the provision of the service offered within the mqlsuite.com website and related applications.
Who are the subjects of the treatment?
Holder of the treatment
The data controller is mqlsuite.com of Working in Business Ltd, in the person of its legal representative Donato Rossiello, with registered office located in London, Company Number 10638702
The data controller makes use of data processors to achieve the purposes specified in point 1 and a Data Protection Officer (DPO) to monitor the protection of personal data.
For each request relating to your personal data, compare the following point.
Data Protection Officer (DPO) e contact informations
The person in charge of the protection of personal data (Data Protection Officer) pursuant to art. 37 of the GDPR is Donato Rossiello.
We remind you that you can contact the DPO at any time and send any question or request relating to your personal data and respect for your privacy by writing to firstname.lastname@example.org.
Subjects to whom personal data may be disclosed
The data collected as part of the service provision may be disclosed to:
- administrative and judicial bodies and authorities by virtue of legal obligations
How can you get information about the data, modify it, delete it or have a copy of it?
Cancellation of personal data
To request cancellation, you can send a request to the email address email@example.com from the mailbox.
Your personal data will be exported within 30 days.
The cancellation will be carried out within the expected technical times and in accordance with the retention period specified in the following point.
How and for how long will your data be stored?
The retention of personal data will take place in electronic / computer form and for the time strictly necessary to fulfill the purposes referred to in the point “How we collect your data”, in compliance with your privacy and current regulations.
If you do not exercise any active action (for example navigation, searches and / or any other way of using the service) on mqlsuite.com for a period of 12 months, you will be classified as an inactive user and your personal data will be automatically deleted from the platform.
For direct marketing and profiling purposes, we process your data, according to the consent you have provided, for a maximum period equal to that required by the applicable legislation (respectively equal to 24 and 12 months).
For the purposes of developing and improving the service and related features, the personal data of the active user may be analyzed and stored in aggregate and pseudo-anonymized form for up to 36 months. These data are confidential and for internal use only.
Invoices, accounting documents and transaction data are kept for 11 years in accordance with the law (including tax obligations).
In the case of exercising the right to be forgotten through a request for express cancellation of the personal data processed by the owner, we remind you that such data will be stored, in a protected form and with limited access, only for the purpose of ascertaining and suppressing crimes, for a period not exceeding 12 months from the date of the request (except as indicated above regarding the data used for the purposes of moderation and prevention) and subsequently they will be securely deleted or anonymised irreversibly.
Finally, we remind you that for the same purposes, the data relating to the electronic traffic of active users, excluding the contents of the communications, will be kept for a period not exceeding 6 years from the date of communication.
How do we ensure the protection of your data?
The data are collected by the subjects indicated in the point “Who are the subjects of the treatment?”, According to the indications of the reference legislation, with particular regard to the security measures provided for by the GDPR (Article 32) for their treatment using IT tools, manual and automated and with logic strictly related to the purposes indicated in point 1 and in any case in order to guarantee the security and confidentiality of the data.
In compliance with the applicable legislation, a SiteScanner verification system is active to control cyber attacks and unscheduled / external code entry. The data entered therein may be verified for the sole purpose of identifying illegal activities or contents that do not comply with the General Conditions of the Service, but will not be processed or communicated for commercial or promotional purposes.
Exercising your rights
Any natural person who uses our service can:
- obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and information referred to in ‘article 15 of the GDPR
- request the updating, rectification, integration, cancellation, limitation of data processing in the event that one of the conditions set out in article 18 of the GDPR is met, transformation into anonymous form or blocking of personal data, processed in violation of law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed
- object, in whole or in part, for legitimate reasons and in accordance with the law, to the processing of data, even if pertinent to the purpose of the collection and to the processing of personal data provided for the purposes of commercial information or for sending advertising or sales material direct or for carrying out market research or commercial communication. Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given prior to the withdrawal.
- receive their personal data, processed on the basis of a contract or on the consent of the interested party, provided consciously and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and to transmit them to another holder of the treatment without hindrance
lodge a complaint with the Guarantor Authority for the protection of personal data in Italy
We remind you that for any question or request relating to your personal data and respect for your privacy, you can write to firstname.lastname@example.org
Commercial products posted on mqlsuite.com will be visible in searches carried out in the internal search engine and could be made available to third party search engines as indexing of content by third party engines is permitted. In any case, no personal data is disclosed on search engines.
The data controller makes its social channels available (e.g. Facebook, Instagram, etc.) to allow users to share the purchase and / or receive assistance regarding the services offered.
The processing of such data takes place solely for the purpose of responding to requests sent by users and for the purpose of developing and improving the service.
This information may be subject to changes. If substantial changes are made to the use of data relating to the user by the Owner, the latter will notify the user by publishing them with the utmost clarity on their pages or through alternative or similar means.
What are cookies?
Cookies are small text files that the sites visited by users send to their terminals or devices, where they are stored to be transmitted again to the same sites on subsequent visits. Cookies (and / or similar technologies such as SDK technologies for the mobile world) can be stored permanently (persistent cookies) on your device or have a variable duration; in fact, they can be canceled by closing the browser or have a duration limited to a single session (session cookies). Cookies can be installed by mqlsuite.com (first party cookies) or by other websites (third party cookies).
Cookies are used for various purposes as better specified in the following point “Which cookies are present on the site” of this page.
For profiling activities, the personal data collected through cookies are processed for a maximum period of 12 months from the moment in which consent to the processing is given. Below you will find all the information on the cookies installed through the mqlsuite.com site and / or related applications and the necessary information on how to manage your preferences regarding them.
We remind you that our platform supports the browsers and / or applications identified below for the purpose of a correct provision of the service. For best results it is recommended that you download the latest version of your browser and / or app.
We remind you that mqlsuite.com cannot guarantee the correct functioning of the service and the effectiveness of the information contained in this information for previous unsupported versions of browsers and / or apps.
Which cookies are present on the site?
First party cookies and related purposes
The main purposes of the cookies installed by mqlsuite.com are:
(i) techniques, that is, used for purposes related to the provision of the service and to allow or improve navigation on mqlsuite.com or store searches. These cookies are essential to ensure that our platform functions correctly.
(ii) analytics, to collect statistical information on the use of the service by users (e.g. number of visitors, pages visited, …). We use these cookies to analyze the traffic on our pages anonymously, without storing personal data.
(iii) analyze habits, consumption choices and geographical location in order to promote personalized advertising including third parties (to which information that does not directly identify the user may be communicated) and to carry out analyzes aimed at sending personalized communications from part of mqlsuite.com.
You can view the list of all the cookies used by mqlsuite.com in the cookie section of the settings that you find in your reserved area.
Third party cookies and related purposes
The main purposes of the cookies installed by third parties are:
(i) analytical: to collect statistical information on the use of the service by users (e.g. number of visitors, pages visited, …). These cookies are used to analyze the traffic on our pages and user behavior in an anonymous and aggregate form.
Third parties: Google Analytics
Furthermore, cookies specially designed for “social networks” may be activated. They allow the user to interact via social networks (share function, Facebook). When a page contains this command, it establishes a direct connection with the selected social network.
Consent to the use of profiling cookies is given by the user in the following ways: by closing the banner containing the brief information, scrolling the page hosting the banner or clicking any of its elements and can be revoked at any time.
All technical cookies do not require consent, therefore they are installed automatically following access to the site or service.
Cookies can be completely disabled by the browser using the appropriate function provided in most navigation programs.
However, it is good to know that by disabling cookies some of the features of mqlsuite.com may not be usable.
Below are the links to the information of the main browsers for more information on disabling cookies: Chrome, Firefox, Internet Explorer, Safari, Edge.
With reference to profiling cookies aimed at offering you personalized advertising, we inform you that, if you exercise the opt-out, you will in any case continue to receive generic advertising.
With reference to first and third party marketing profiling cookies, it is possible to disable them at any time also through the settings you find here, however you will not enjoy an optimal browsing experience.
To exercise the opt-out and deactivate personalized advertisements by changing the settings of your mobile devices, enter the private area and change your preferences on data collection and / or follow the instructions below:
on your device, open the “Google Settings” app
scroll down and select “Google”
select “Disable interest-based ads” or “Disable ad personalization”
IOS devices use Apple’s Advertising Identifier. For more information on how to limit ad tracking with this identifier, visit the “Settings on your device” app or visit https://support.apple.com/it-it/HT205223.